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For improved competitiveness, logistics supply chain management in the fishery industry has become more and more important for modern fishery businesses, especially for the fishery major retailing corporations. Logistics supply chain management has become part of the senior management agenda in the fishery manufacturing and retailing industries to increase organizational effectiveness and achieve...
This study aimed to discuss how to incorporate the concept of customer value and value innovation in life logistics services by case study, and redefined and developed an innovative service business strategy model in life logistic companies. The results provide a business model with three stages (preparation, construct model, and construct strategy). The value innovation of life logistics companies...
Based on customer value, this paper builds up the driving mode of the customer loyalty to find the value factors leading to customer loyalty. And we test the mode by questionnaires investigation. The results show that customer value is the most key factor to build up customer loyalty and the customer value factors include reputation and impression of enterprise, quality and price factors, and they...
The competition advantage stems from value creation for customers. Focusing on logistics enterprises, customer value composition are identified and a three-hierarchy framework is presented from a view of creating and delivering superior customer value. A model of fuzzy comprehensive evaluation on service capability of logistics enterprises is built. The local level of evaluation: knowledge recognition,...
Along with science and technology fast development and people living standard universal enhancement, customer demand on the scope of product and service becomes wider and wider, and their request level becomes higher and higher. Now the society has already entered the period of "competition between supply chains". It is more and more impossible to achieve the target of improving customer...
The paper presents the philosophy of military logistics demand chain management model (MLDCMM) oriented customer value creation. Firstly, authors review the definitions of customer value and demand chain management (DCM), set forth theory of demand pull military logistics management. Secondly, based on the status analysis of current military logistics management, the paper formalizes the procedures...
The competition advantage stems from value creation for customers. Focusing on logistics enterprises, customer value composition are identified and a three-hierarchy framework is presented from a view of creating and delivering superior customer value. It is considered that an enterprise should build three types of competences: external knowledge absorption, business process and relationship marketing...
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