The paper proposes a set of tools to be used to deal with complexity of resources and capacity management problem. The set includes scenarios developed by experts to analyse possible future market conditions and customers requirements, as well as agent-based modelling and simulation used to show and analyse dynamic relation between company’s resources and those between the resources and environment company is functioning in. The techniques presented are supposed to benefit from distributed knowledge of the experts employed to develop scenarios and of capabilities of software agents, including those of adapting dynamically to changing business environment.
Financed by the National Centre for Research and Development under grant No. SP/I/1/77065/10 by the strategic scientific research and experimental development program:
SYNAT - “Interdisciplinary System for Interactive Scientific and Scientific-Technical Information”.