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Enterprise Architecture (EA) is vital element for organisation to ensure the viability of the organisation functionality. However, many organisations facing problem in EA implementation due to complexity of the EA frameworks, rigidity of business function and the chaotic IT structure. Various suggestions for better EA implementation in previous studies are yet to be verified by the EA practitioners...
Several studies conducted in Morocco and other developing countries have shown that Small and Medium Enterprises (SMEs) fail to achieve business goals for reasons related principally to lack of entrepreneurship knowledge and poor financial management. Indeed, most managers do not have the required educational background and skills, precisely in accounting and cash flow management. To manage these...
Nowadays, scientific researches attribute a crucial importance to hospital sector. The improvement of this sector is considered by the literature as strongly depending on well mastered hospital supply chain, more exactly drug supply chain. Hence, several research studies have worked on the management of drug supply chain by offering diverse approaches and management models. In this paper, we focus...
Lean maintenance is a new thinking looking for ways to reduce maintenance costs by focusing on adding value operations. Healthcare logistics aims also to minimize costs of several functions including maintenance. In that context, this paper intends to show the impact of lean and logistics on maintenance in hospitals. For that, the first part describes the interest of the Lean and logistics on maintenance...
Integrated Information Systems have become the standard in both small and large companies as the most effective approach to managing critical business processes, information flows, and supporting better decision making. Taking note of the Free/Libre & Open Source Software (FLOSS) movement rise and benefits as well, in the contemporary climate of fierce competition. A ready made FLOSS Enterprise...
Communicate anywhere and at any time is a requirement of great importance for mobile users. Future mobile networks will consist of a set of heterogeneous systems where the user can access multiple networks at the same time and be able to enjoy a seamless transfer between multiple access network technologies. Fundamentally, the vertical handover (VHO) will be the essential part in a heterogeneous network...
The increase in the adoption of e-CRM strategies in marketing and customer relationship management has given rise to more needs especially where a specific customer segment is targeted and the services are personalized. As much as businesses realize the need for greater intelligence powered by analytics, they are often not able to achieve their goals within the e-CRM application. In a recent study,...
Face to increased competition, SMEs see in the information systems a competitive gain, long-term strategy and sometimes an obligation to deal with competition. These companies seek to meet the needs of different users and digital business requirements by offering computer services of good quality. ITIL is recognized as a framework of good practice for the implementation of IT services with a good...
The quality of data in data warehouse is very important for decision making. That's why we have been interested in studying the factors that influence this data quality. The first influencing factor is the quality of data at the source, and there are many other factors moderating this influence between data quality at the source and data quality at the data warehouse. This is what we have tried to...
We have developed and deployed an e-Government system named E-FES that facilitates citizens' and employees' access to local government information and services in a local registry office (Bureau d'état Civil “BEC”). E-FES system is running since 2006 in different municipalities in both rural and urban areas. Accordingly, we have been able to use a considerable amount of data which enabled us to design...
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