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Cloud computing provides opportunities for firms selling or using cloud services. However, little is known about how entrepreneurs discover or create these opportunities for cloud computing. In this study, we found that the opportunities discovered in cloud computing were related to the development of software for a particular need. By contrast, created opportunities were developed under conditions...
This study aims to look beyond the quantitative summary to provide a more comprehensive view of online user-generated content. We obtain a unique and extensive dataset of online user reviews for hotels across various review sites and over a long time periods. We use the sentiment analysis technique to decompose user reviews into five dimensions to measure hotel service quality. Those dimensions are...
In recent years, a large number of healthcare organisations have adopted information systems to improve their operations. An analysis of the existing literature shows that there is little concrete understanding about information systemsâ impact within the healthcare context. This study aims to improve the current understanding in the field by conducting an in-depth, exploratory study of...
Due to future markets shifts as well as current market dynamics industries like the automotive industry OEMs have to be able to handle both exploration and exploitation simultaneously, a capability which is called 'organizational ambidexterity'. Using data from German and Austrian premium OEMs as well as leading-edge suppliers of the automotive industry present work sheds light on the questions what...
The evolution of information systems from transaction-oriented systems to more collaborative systems has created enormous efficiencies in supply chains and distribution channels. The performance of these supply chains depends critically on the rules for information sharing and governance of the relationships. We study a marketing channel with a single manufacturer and multiple retailers (a two tier...
Fast changing business environments often force companies to rethink and renew their established business model. Often though, decisions to make changes to the current business model are made too late, when the current business is already struggling. One way to overcome this challenge is to continuously monitor business processes in operations and to adjust the business model according to changes...
Business Process Management (BPM) has become an established management practice. Current literature in this field identifies maintaining a process-aware IT landscape and managing boundary-crossing relations as important functions in BPM. Regarding the former, we understand "BPM range" as the level of process-awareness in the IT landscape. As for the latter, we view "BPM reach"...
The digitization is posing great challenges to the European book industry. While some national markets show a fair diffusion of electronic book (ebook) technology, others are still resisting the digital trend. The lack of differentiated knowledge about the reasons for individual differences in ebook acceptance brings about uncertainties for industry players such as publishers or retailers. Technology...
In this paper, we identify challenges of involving different stakeholders in distributed co-creative open innovation processes and discuss how these challenges can be managed. In the Loco Media project, researchers, newspaper representatives and readers/users have co-created innovative user generated content (UGC) services. Using a Living Lab approach with the user in focus in a real life setting,...
Application stores have played a crucial role in the proliferation of applications for smart phones and other mobile devices. However, web-based mobile applications are challenging the application store model by allowing developers to directly reach the end users. These web-based applications are enhanced by the HTML5 standard, which provides additional capabilities for the use of developers and brings...
The insider threat continues to be one of the prime security concerns of government and industry organizations. The topic is perceived by senior organizational leadership as one of the most significant and difficult to mitigate security vulnerabilities. The threat from insider activity can be broadly defined as threats introduced to an organization by a trusted entity. This definition encompasses...
The Great East Japan Earthquake on March 11th, 2011 caused severe damage to the northern coast of the main island in Japan. Since then we have been working to help out the affected area in terms of IT support such as internetworking and providing PCs. Through our support activities we came across an interesting issue concerning collaboration with people from heterogeneous backgrounds. We call this...
Software has become the key asset for competitive products and services in all industries. Thus, competiti¬veness in software development, maintenance, and related ser¬vices has become a concern for organiza¬tions. Competitiveness can be increased through (1) internal strategies such as the strategic crea¬tion and reuse of softwa¬re assets and (2) external strategies such as outsourcing software de¬velopment,...
Platforms provide anchor-points for coordinating varied activities within an ecosystem. Understanding platform complexity and its effects is therefore a vital concern for academia and industry. The complexity defines the range of possible activities on the platform and the related aspects of control. This paper argues that abstract models of platforms used in current research remove some of the most...
Paradoxes and tensions are ubiquitous to innovation and change in socio-technical systems in a wide range of contexts including but not limited to open innovation, e-health, mobile platforms, and integrated supply chains. Conflicting demands, contradictory practices, and competing views create fiction that can energize or inhibit the performance of a complex socio-technical system. There is a growing...
Shared experience (i.e., experience working together) among project team members is known to affect a project team's performance. Yet, little is known of whether the effects of shared experience homogeneous. We empirically find that the effects of shared experience on a project's performance vary by the outcome of shared experience (e.g., successful vs. unsuccessful) as well as project team role (e...
Social media tools are used by firms to create and capture business value. In this study, we synthesize emerging literature on social commerce, social media, and the diffusion of innovation to identify the role that organizational, managerial and environmental characteristics of SMEs play in the adoption of Twitter. To test the model, we administered a survey to 453 SME mangers from the United States,...
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