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In the complex and unstable external environment, enterprises are facing with a lot of challenges and opportunities. Thus, enterprises call for one batch of outstanding top managers come from various professional domains urgently, while the conflict problems in top management teams have become a remarkable issue in business operation: how to analyze conflict characteristics and how to deal with conflict...
Corporate reputation is an important intangible asset of a company in the fierce competitive market. Many companies improve their good image and build reputation through a series of charitable activities and other kinds of pro-social behavior. However, some researchers question whether philanthropic activities always lead to better business because the public often perceive it as a self-interested...
Knowledge management is considered as a key part of the strategies to use knowledge to create a sustainable competitive advantage in organizations. An approach of modeling the knowledge management process is proposed based on the state-process-resource method. In the approach, four kinds of knowledge agents are suggested. They are knowledge managers, knowledge analysts, knowledge engineers and knowledge...
The military enterprises are still restricted in the traditional enterprises management system and business pattern, although they are under the market economy mechanism. According to the problem existing between the present military enterprises and the market economy, this paper brings forward the strategy framework for the military enterprises taking the quality business as its core, makes a three...
Although organizational commitment is increasingly regarded as a vital work-related attitude of enhancing employee's psychological attachment to the organization, it has also precluded an in-depth examination of particular inputs and configurations to individual attitudes and behaviors in workplace. Drawing upon social exchange theory, a model of new generation worker's organizational commitment and...
An enterprise's independent-innovation is a systematic process, which demands joint efforts by departments in the enterprise, users, suppliers, upstream and downstream enterprises, colleges and research institutes. Taking Chinese electrical enterprise- Haier Group for example, the paper proposes the analytic framework for market-oriented enterprise's independent-innovation system and expounds its...
There are many factors influencing enterprises' behaviors, which are traditionally studied with qualitative economics and sociological methods. This paper brings a new technique into enterprise behaviors study. Through investigating the input and output of an enterprise, transfer matrix is used to describe behavior characteristics of the enterprise. The way to get the transfer matrix is introduced...
More thoroughly understanding how interorganizational value can be created by relationship and bilateral behaviors is critical for supply chain management. Based primarily on partnership and supplemented by the channel view, this study investigates how interorganizational access flexibility fit can create relational quality (i.e., trust) and distribution performance in the supply chain context by...
The market competition worldwide being increasingly fierce, numerous organizations come to realize the importance to enhance their own performances. Therefore, most organizations are questing how to optimize their own performance management (PM). This thesis introduces the basic principle, characteristics and operational procedure of PDCA cycle (plan, do, check and action) and discusses its practical...
In this study, we used a domains perspective to classify the differences between leader behavior and LMX. And we examined the mediated contribution of leader-member exchange to the relationship between TF (transformational leader behavior) and the subordinates' efficacy beliefs (self-efficacy beliefs and collective efficacy beliefs) across cultures (Chinese and American). The research of Chinese based...
Today inter-organizational information system (IOS) provides supply chains with new opportunities to promote communication efficiency and create competitive advantage. However, IOS adoption is costly and time-consuming. Enterprises that are not well prepared may run a loss from the project. Therefore, the primary concern before IOS installation is at what cost the project is fulfilled to achieve the...
With the prevalence and development of knowledge management, enterprises today endeavor to explore better approaches to manage their knowledge assets. Knowledge assessment is an important instrument for effective knowledge management. Because knowledge is inherently difficult to assess, we do not measure knowledge directly in this paper, but assess its application value shown in the business process...
This study combines social capital, learning and knowledge management theory to develop an integrated model in transition China. We analyze the model using a structural equation model approach, and 198 manufacturing and service firms in China are selected as the samples of this study. The results conclude that: (1) The social capital is positively relative learning orientation; (2) Social capital...
With the development of science and technology, knowledge has become one of the key factors for enterprises in gaining competition advantages. Therefore, the study on the characteristics of knowledge dissemination within an organization will facilitate the organization to manage knowledge effectively. Based upon the research on the characteristics of knowledge dissemination, this paper puts forward...
Successful information systems integration is based on knowledge sharing. Researchers have pointed out that culture is the source of knowledge sharing in single organization, while contrary culture among multi-organizations brings out barriers for knowledge sharing in information systems integration. Some factors of analyzing contrary culture are put forward, and knowledge accumulation model based...
Disorder-order theory of complexity science management is a new perspective of observing organization which is other to traditional management theories. This paper puts forward a series of concept and theories which, in turn, are the concepts of disorder and order, description and connotation of disorder- order theory, mechanism as well as three modules of the transformation from disorder to order...
After sorting and reviewing different schools of resource theory, the authors of this article proceeds with a neo resource theory from the perspective of complexity science management. According to this theory, there are tangible resources co-existing with intangible ones, which could be created. The exploration and utilization of resources are a complicated process. In complex conditions, intangible...
The balanced scorecard has become a very popular concept with the potential to improve organizational performance and an important innovation in almost all countries around the world .In order to make the bsc an apt model for predicting future financial results, the time delay problem must be considered. Due to balanced scorecard static nature, managers may be failed to select a strategy correctly...
Dynamic ability is the core of intellectual capital. The realization of its value relies on process. The increase of enterprise intellectual capital value roots in two dimensions. One is the devotion of intellectual capital and the other is the endogenous intellectual capital comes from the increase of enterprise income. This study deduces that the effect of enterprise intellectual capital value on...
Performance evaluation research of service quality based on process is a common concern of the service performance management. Based on process management of service organization, the principles of performance evaluation research of service quality and logical relationship of performance evaluation system was put forward. Based on these, performance evaluation model of service quality was set up....
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