Problemy Jakości > 2020 > R. 52, nr 11 > 2--6
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journal ISSN : | 0137-8651 |
journal e-ISSN : | 2449-9862 |
DOI | 10.15199/46.2020.11.1 |
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Bibliography
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[1] Al Nahyan Moza Tahnoon, Abdel All Sherine Farouk. 2017. „Key Enablers of Effective Implementation of TQM in Royal Jet Airways”. Advances in Decision Sciences 3: 1–10.
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[2] Allen Richard S., Ralp. H. Kilmann. 2001. „The role of the reward system for a total quality management based strategy”. Journal of Organizational Change Management 14(2): 110–131.
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[3] Andrade José, Luís Mendes, Luís Lourenço. 2017. „Perceived psychological empowerment and total quality management-based quality management systems: an exploratory research”. Total Quality Management & Business Excellence 28(1-2): 76–87.