CEUR Workshop Proceedings (CEUR-WS.org)>Proceedings of the 6th International Workshop on Socio-Technical Perspective in IS Development (STPIS 2020), June 8-9, 2020.
In this position paper, we explore the adoption of a Smart City with a socio-technical perspective. A Smart city is a transformational technological process leading to profound modifications of existing urban regimes and infrastructure components. In this study, we consider a Smart City as a socio-technical system where the interplay between technologies and users ensures the sustainable development of smart cityinitiativesthatimprove the quality of life andsolve important socio-economic problems. The adoption of a Smart City required a participative approach where users are involved during the adoption process to joint optimise both systems. Thus, we contribute to socio-technical research showing how a participative approachbased on press relationshipsto facilitate information exchange between municipal actors and citizens worked as a success factor for the smart city adoption. We also discuss the limitations of this approach
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