The Central Library of the Metropolitan Ervin Szabó Library in Budapest has been providing user education courses since 2002. The objective of these short courses was primarily to develop basic skills in using computers and the Internet. The originally 20-hour modules were subsequently reduced to 15 hours and have recently undergone certain content-related and methodological changes. On completion of the courses trainees were asked to fill in a questionnaire. The results revealed that the majority of the participants represented the age groups 41 - 55 and 65+. The number of female participants was twice as many as the number of men. All participants had basic knowledge of a foreign language. The feedback regarding the course was predominantly very positive. The primary motivation for attending the course was the interest in the Internet and in using electronic mail (in order to keep contact with family members), as well as the need for acquiring basic IT skills for work-related purposes. One of the outcomes of the course was the enhanced relationship between course participants and library staff on which future activities can be built.
Financed by the National Centre for Research and Development under grant No. SP/I/1/77065/10 by the strategic scientific research and experimental development program:
SYNAT - “Interdisciplinary System for Interactive Scientific and Scientific-Technical Information”.