THE SHRINKAGE IN THE FAST-MOVING CONSUMER GOODS SECTOR CAUSED BY SHOPLIFTERS AS A TOOL OF FINANCIAL RESULTS IMPROVEMENT (Ograniczanie mozliwosci generowania strat przez nieuczciwych klientow jako element poprawy wynikow finansowych sieci handlowych)
The aim of this article is to characterize the problem of the shrinkage in the fast-moving consumer goods sector caused by shoplifters. The purpose of this study is to determine if offenders factor characteristics of retail layout into their decision. This information will allow retailers to focus on things that influence shoplifter perceptions and behavior in order to optimize their retail operational strategy. This article shows the way of fighting against stock losses without money engagement.
Financed by the National Centre for Research and Development under grant No. SP/I/1/77065/10 by the strategic scientific research and experimental development program:
SYNAT - “Interdisciplinary System for Interactive Scientific and Scientific-Technical Information”.