Decision making in the crisis situation of the bank brings many moral dilemmas because decision situations in the bank are not typical. Among these dilemmas are the following: fair information versus effective restructurisation, social responsibility of business versus added profits, trust to employees versus external control etc. Decisions in crisis situations are taken based on the customer's interest. The terms of decision making, for example law regulations, code of bank ethics do not facilitate moral dilemma solving and should be changed