The article presents the most important obstacles related to public conflicts between some citizen committties (like NGO representatives) and local or central authorities, representatives of the formal power in public decision making processes. Conflicts related to localization of big shopping centers, air pollution 'factories' or highway's destinations are very common not only in Poland. There are four main rules of proper negotiation behavior, ten suggestions to follow by public representatives and 25 wrong attitudes, which make difficult talks even more difficult. Negotiation talks between local authorities and citizens are in our country seen as a long way full of misunderstanding and fighting instead of cooperation and synergy.
Financed by the National Centre for Research and Development under grant No. SP/I/1/77065/10 by the strategic scientific research and experimental development program:
SYNAT - “Interdisciplinary System for Interactive Scientific and Scientific-Technical Information”.