The rapid pace of changes in the economy is affecting us all -both our professional and private lives. Thus, managing change becomes a fundamental part of every manager's work. This article presents how Eli Lilly, an innovative pharmaceutical company, manages change in the company. The authoress identifies three phases in this process: preparation, communication, and support. The authoress emphasizes the importance of training and an individual approach in accordance with the highest standards and company values.
Financed by the National Centre for Research and Development under grant No. SP/I/1/77065/10 by the strategic scientific research and experimental development program:
SYNAT - “Interdisciplinary System for Interactive Scientific and Scientific-Technical Information”.