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Surveillance services are passive work. The surveillance operators are continuously waiting for an alarm. By adding active work to waiting time, the alarm process and disposal time of surveillance operator becomes short. We built a simulated environment of surveillance, and compared physiological reaction of subjects whose experiences were different. As a result, alarm disposal time is shortened in...
The entrepreneur who offers surveillance as a service is advancing automation of surveillance as a means of a productivity improvement. However, the surveillance operator becomes to have a difficulty on complex alarm. If some information was shown to the operator on standby time, he can expect alarm, and perform smooth disposal. As a result of building the environment which imitated surveillance and...
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