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This paper demonstrates a model which uses an adaption of Design for six sigma and fuzzy logic to optimize, monitor and control the order fulfillment process in the supply chain of a global retail firm. Even though the firm has advanced SCM practices in place retail stores suffer from stock outs of popular items and excessive stock of lower selling items. The order fulfillment optimization model presented...
The changing paradigms in manufacturing in the global market since the late 1990’s have seen the emergence of more collaborative manufacturing ventures, an increase in outsourcing and a review of the relationship between manufacturing, operations management and logistics and their place in the overall supply chain. Building effective supply chains has become a way to develop a firm’s competitiveness...
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