We analyzed the performance of the three main public chains of hardware retail stores in Canada. The study was based on the use of Data Envelopment Analysis. We performed internal and external benchmarking of the firms for the 2000–2010 periods. It occurs that the companies have been impacted by the 2005–2006 collapse of the United States housing bubble which in itself has led to the Canadian forest...
Financed by the National Centre for Research and Development under grant No. SP/I/1/77065/10 by the strategic scientific research and experimental development program:
SYNAT - “Interdisciplinary System for Interactive Scientific and Scientific-Technical Information”.