The Infona portal uses cookies, i.e. strings of text saved by a browser on the user's device. The portal can access those files and use them to remember the user's data, such as their chosen settings (screen view, interface language, etc.), or their login data. By using the Infona portal the user accepts automatic saving and using this information for portal operation purposes. More information on the subject can be found in the Privacy Policy and Terms of Service. By closing this window the user confirms that they have read the information on cookie usage, and they accept the privacy policy and the way cookies are used by the portal. You can change the cookie settings in your browser.
Customer churn prediction has gathered greater interest in business especially in telecommunications industries. Many authors have presented different versions of the churn prediction models greatly based on the data mining concepts employing the machine learning and meta-heuristic algorithms. This aim of this paper is to study some of the most important churn prediction techniques developed over...