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This paper describes ways to connect ledger cost behavior of a service delivery project with cost estimations derived at the time of contractual agreement. The purpose of this connection is to improve the management of the service life cycle, providing long range forecasting of the profitability of various service offerings. We emphasize cost, but our methods apply also to revenue, and consequently...
Most government entities (cities, schools, etc) use traditional accounting systems and related financial tools to plan budgets. Some introduce more advanced technologies, such as ERP systems to perform this task. However both tend to focus on budgeting from a purely financial perspective and are incapable of linking the impact of budgeting decisions with the strategic objectives trying to be achieved...
In this paper, we describe the challenges in accurately estimating the cost of delivering complex IT outsourcing services deals from an IT services provider's point of view, and we discuss how and which analytics can be employed to improve the accuracy of cost estimations. The accuracy of cost estimation is measured by the gap between the costs predicted at the time of contract signing and the actual...
Most organizations are complex environments, where multiple projects interact with each other in many different ways. Projects can collaborate either serially or in parallel, yet at other times they compete with each other to test different approaches for the same goal. In such organizations, it is not uncommon for the wrong project to be funded or a right project to be under funded apparently for...
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