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Background: Due to the increasing demand on product quality and operation efficiency, supplier quality management has become increasingly important in supporting organizations to achieve the desired excellence. With the rapid globalization happening in these few decades, the business world is experiencing a higher complexity phase. However, there are only a limited number of studies that has been...
Background: Due to the increasing demand on product quality and operation efficiency, supplier quality management has become increasingly important in supporting organizations to achieve the desired excellence. With the rapid globalization happening in these few decades, the business world is experiencing a higher complexity phase. However, there are only a limited number of studies that has been...
Background: Dynamic change has compelled Malaysian Polytechnics to embrace service quality to achieve competitive advantage and sustainability for nation economic development. Current literature in higher education service quality shows that appropriate implementation of HEdPERF in the organization operation will improve the service quality and job satisfaction that subsequently will enhance the organizational...
Background: Dynamic change has compelled Malaysian Polytechnics to embrace service quality to achieve competitive advantage and sustainability for nation economic development. Current literature in higher education service quality shows that appropriate implementation of HEdPERF in the organization operation will improve the service quality and job satisfaction that subsequently will enhance the organizational...
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