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In recent decade, Persian banks lose a competitive power in an international banking industry because of their poor customer relationship management (CRM). Knowledge management (KM) has a significant role for implementing and improving the CRM system. This paper is carried out in two stages. The first stage finds an efficiency coefficient of KM factors on improving CRM by using a structure equation...
In recent years, complexity of fault diagnosis in the advanced distribution networks, mainly due to the increased use of distributed generations and fault with impedance result in proposing of adaptive fault location technique using neural network. Radial basis function neural networks are used for fault diagnosis and fault location. The proposed approach reduces the complexity of the fault location...
Traditional electric distribution systems are radial in nature. These networks are protected by very simple protection devices such as over-current relays, fuses, and re-closers. Recent trends in distributed generation (DG) and its useful advantages perfectly can be achieved while the relevant concerns are deliberately taken into account. For example, penetration of DG disturbs the radial nature of...
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