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In the context of network incident monitoring, alerts are useful notifications that provide IT management staff with information about incidents. They are usually triggered in an automatic manner by network equipment and monitoring systems, thus containing only technical information available to the systems that are generating them. On the other hand, ticketing systems play a different role in this...
Set the date range to filter the displayed results. You can set a starting date, ending date or both. You can enter the dates manually or choose them from the calendar.