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Human-centered methods can help researchers better understand and meet programmers' needs. Because programming is a human activity, many of these methods can be used without change. However, some programmer needs require new methods, which can also be applied to domains other than software engineering. This article features five Web extras. The video at https://youtu.be/4PH9-qi-yTQ demonstrates Azurite,...
Engagement is a necessary condition for learning, and previous studies have shown that engagement can be significantly affected by changing the presentation of game elements within an educational game. In a three condition controlled experiment, we examined how changing the presentation of the data elements referred to in a game's goals would influence the purposefulness of the goals and thereby affect...
Support requests are a major source of feedback in software development. However, like sentences whispered in a children's telephone game, as an issue moves through a software development process, it may undergo many changes, making it difficult to ensure that the problem reported was actually fixed. To better understand how software teams preserve the integrity of user-reported issues, we observed...
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